Yesterday morning as I was interviewed on the Winning Women segment on Power FM, I told my story from all the way back and got a deeper understanding of an incident that taught me to never accept'I do not know what went wrong ' as an answer when I am dealing with a situation where I failed.
The year was 2007 and I had just gotten my first job straight out of high school at BancABC interning in the HR department. Given the economic situation in the country,my parents would not be able to send me to university at that point so I was not too eager to apply. But when my friend Jayne started applying for university, mama Mary Zulu-Banda who was looking after me at the time, insisted that I apply too. A few months later when I was accepted for Bsc Human Resource Management at MSU, my bosses Joshua Manatse and Lilliossa Kayinamura encouraged me go and speak to our boss the HR Director Mrs. Gapare about my situation. In a life changing generous decision the Board approved a scholarship and that is how I started my first year at college.
Now when I got to college , life happened ( hides face) and when the results came out I had flunked. I had one distinction, three 3s and 2 fails. Guys!!! That was terrible. I could not believe it . And I was on a scholarship!! Going in to show Mrs. Gaps those results was the most difficult conversation of my life. When she asked me what happened and I said I do not know - she was not having it!! She gave me the weekend to think it through and come back with a proper answer on what went wrong and what I was going to do to ensure it never happened again. I did go back and came back with answers and sure enough those were the worst results on my transcript ever. As I retold that story today it really struck me that when Mrs. Gaps refused to accept my 'I don't know' and she forced me to have a conversation with myself that shaped the rest of my university transcript as well as taught me life lessons about refusing to accept I do not know especially when I am trying to figure out why I failed.
So three things that happen when you refuse to say I don't know and you force yourself to figure out what really happened.
1. You take responsibility for your actions and choices in your life and situation and that is very empowering as you are able to take control and make changes.
2. You actually face and own up to the mistakes you made which is uncomfortable but great to ensure you do nor repeat them
3. You develop an action plan on how to do better next time and so fast track your growth and success.
So....what happened the last time you failed and how can you ensure it does not happen again?
You have everything it takes to learn from your past experiences and do better
You got this!!